Help & Support Center
Get assistance with your Arcade Points Calculator
Report issues, ask questions, or get help from our community
How Can We Help You?
Technical Issues
Report calculation errors, missing badges, or technical problems with the points system.
- Points calculation errors
- Missing badges
- System malfunctions
- Data sync issues
General Support
For general inquiries about the Arcade program, join our community platforms for quick assistance.
- Program questions
- How-to guides
- General inquiries
- Community discussions
📝 Before Submitting a Query
Please check our FAQ section below for common questions. For technical issues like missing badges or calculation errors, use the form below with detailed information for faster resolution.
Submit Your Query
Please provide detailed information about the issue you're experiencing
Before You Submit
Please provide accurate information to help us resolve your issue quickly. All fields are required for proper assistance.
🙋♂️ Frequently Asked Questions
How accurate is the points calculation?
Our calculator follows the official Google Cloud Arcade points system. However, final points may vary when the Prize Counter opens. We recommend using this as a guide rather than a definitive count.
What should I do if a badge is missing?
If you've earned a badge that isn't showing up in your calculation, use the query form below to report it. Please include the badge name and completion date for faster resolution.
How long does it take to get a response?
We typically respond to technical queries within 24-48 hours. For faster assistance with general questions, join our community platforms.
Can I update my profile information?
Profile information is fetched directly from your Google Cloud Skills Boost public profile. To update it, please modify your profile on the official platform.
🤝 Additional Support Channels
Telegram Community
Join our active community for quick help, updates, and discussions with fellow players.
Join TelegramWhatsApp Community
Connect on WhatsApp for mobile-friendly conversations and community support.
Join WhatsApp⏱️ Response Time
We strive to respond to all queries within 24-48 hours. For urgent matters, please reach out through our Telegram community or WhatsApp group for faster assistance.